Effective Date: 2025.07.01
At Geli Home, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://gelihome.com/ or make a purchase from us. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you:
- Visit our site
- Place an order
- Subscribe to our newsletter
- Fill out a form
- Interact with us via email or customer service
The personal information we may collect includes, but is not limited to:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed through PayPal; we do not store or process your payment details)
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To process and fulfill your orders
- To improve customer service and respond to your inquiries
- To personalize your shopping experience
- To send periodic emails regarding your order or other products and services
- To comply with legal obligations
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption of sensitive information
- Regular security assessments
- Limited access to your personal information
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to provide services that you have requested, such as:
- Payment processors
- Shipping companies
- Third-party service providers
We may also disclose your information when required by law or to protect our rights.
5. Cookies and Tracking Technologies
Our site may use “cookies” and similar tracking technologies to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, some parts of the site may not function properly.
6. Your Rights
You have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to request correction of your personal information
- The right to request deletion of your personal information
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
We would love to hear from you! For any questions or support, please reach out.
Customer Support Email: [email protected]
Contact Phone: +1-9086163042
Order Support Ticket: Submit a Ticket
Normal Question：Submit Form
Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
US Warehouse & Returns Address: 49 STOUTS LN unit 3&4 MONMOUTH JUNCTION, NJ 08852 United States
Company Name: Hangzhou Geli Trading Co., Ltd.
Company Registration Address: Room 13606, Building 1, No. 16 Pingle Street, Binjiang District, Hangzhou, Zhejiang, 310052, China