About us
Welcome to Gelihome! We believe that a home is more than just a place to live; it’s a personal sanctuary, a space to express your unique style, and a haven for your heart. Whether you’re enjoying a sunny afternoon in your garden or relaxing in a cozy corner indoors, we are dedicated to providing you with high-quality products to help you create the home of your dreams.
Our Story
Gelihome was founded on a simple idea: to bring quality, comfort, and thoughtful design into every corner of daily life. From sturdy gazebos that shelter you in your yard, to comfortable pet supplies for your beloved companions; from beautiful outdoor garden products that adorn your landscape, to stylish indoor furniture that enhances your living space—we meticulously design and select every item, hoping to add a touch of beauty and harmony to your home.
Our Global Reach, Your Local Advantage
To bring you the best quality and designs, our company is globally headquartered. However, our commitment is to our customers in the United States. We understand that fast shipping and easy returns are essential for a great online shopping experience.
That’s why we established our primary warehouse and logistics operations right here in the USA. This allows us to provide you with:
- Fast & Reliable Shipping: Your order ships directly from our US-based warehouse, ensuring quicker delivery times.
- Easy US-Based Returns: No complicated international shipping. Returns are handled conveniently through our US facility.
- Dedicated Local Support: Our customer service team operates on US time zones to provide you with timely assistance.
Our Mission
Our mission is to be your trusted partner in creating your ideal home. At Gelihome, we are committed to:
- Uncompromising Quality: We rigorously vet our suppliers and materials to ensure every product is durable, safe, and built to last.
- Customer-Centric Service: Your satisfaction is our greatest motivation. We provide professional and responsive customer service, always ready to answer your questions.
- Business Integrity: We believe transparency and honesty are the foundations of trust. All information on our website is clear, accurate, and straightforward.
Contact Us
We would love to hear from you! For any questions or support, please reach out.
Customer Support Email: [email protected]
Contact Phone: +1-9086163042
Order Support Ticket: Submit a Ticket
Normal Question：Submit Form
Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
US Warehouse & Returns Address: 49 STOUTS LN unit 3&4 MONMOUTH JUNCTION, NJ 08852 United States
Company Name: Hangzhou Geli Trading Co., Ltd.
Company Registration Address: Room 13606, Building 1, No. 16 Pingle Street, Binjiang District, Hangzhou, Zhejiang, 310052, China