The delivery time for your order depends on several factors, including the shipping method selected at checkout. We typically ship all orders via FedEx Ground. Orders are processed within 1-3 business days, and delivery usually takes:

• FedEx Ground: 3-5 business days

Please note that during peak seasons or holidays, shipping times may be longer. You can track your order using the tracking link provided in your shipment confirmation email.

If you have any further questions or concerns, feel free to contact our customer service team!

You can return items within 30 days of receiving your order, provided they are in original condition. Please refer to our return policy for details.

For Processing Orders, Contact Us By Submitting the Contact form, Or Open Address Change tickets here.

We will send a tracking number with order confirmation email or you can track the order through your account. 

Contact us or Open tickets. 

If you receive a damaged item, please contact us within 7 days of delivery with your order number and a description of the issue. We will assist you with a return or exchange.

Currently we only ship to United States.

No, For larger products like gazebo, usually it will come with 2-3 packages, ask customer service if you are not certain.